Nano CUC Pack

UPS handled the shipping box a bit harshly and the bag containing the CUC pack was compromised, so the snails were without water for an unknown amount of time. (Thankfully the other fish in our order were not affected.) I am so happy I messaged him about the snails because I thought for sure they were almost all goners, but he was pretty confident they would be fine after a few days. Somehow almost all of the snails survived and were active within a few hours of being added to the tank! I am very impressed with Dr. Reef and the quality of his product. The communication has been wonderful throughout the entire ordering process and he was very clear that he would refund the cost of the pack if the snails didn’t survive. We will definitely order from him again.