Dr. Reef's Quarantined Fish

DOA Claim Terms & Policies

In case of DOA or death within 3 days (day of delivery being day 1):

We can either issue store credit or refund (shipping charges are not refundable in any case).

Note: Pictures must be sent out of water with white background upto 3 days of delivery to qtfishclaims@gmail.com and if a buyer doesn’t contact us within the specified time frame then we reserve the right to decline doa coverage. Store credits expire 90 days after the date of issuance. Conditioned and expert livestock are Alive Arrival Guarantee only.