We do our best to provide disease free livestock, but there are too many variables like, We only treat for 4 major diseases mentioned in our qt process. Also there are diseases and viruses that may not be addressed or Customer tanks could already be infected, so We cannot guarantee our process fully. You agree that you are making the purchase at your own risk and you assume all liability of your livestock. Seller is not responsible if livestock develops any disease after sale.
We can pack and ship Tuesday through Thursday, making delivery the next day. We send overnight priority which is supposed to be delivered by 10:30am but unfortunately due to covid nothing is guaranteed. (Shipping fee is not refundable)
We can save your money by buying directly from many wholesalers at lower than retail price. Please contact us with wish list and we will get you a price.
We offer Alive Arrival guarantee.
Alive Arrival guarantee applies to QT’ed and Conditioned livestock. Expert livestock are not covered.
In case of DOA: (Shipping fee is not refundable)
Note: Pictures must be sent out of water with white background within 2 hour of delivery to firstname.lastname@example.org